Privacy policy

Privacy Policy

Last updated: April 6, 2026

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for legal or regulatory reasons. We will post the revised version on this page.

How We Collect and Use Your Personal Information

We collect personal information to provide and improve our Services, comply with legal obligations, and protect our business.

What Personal Information We Collect

Information We Collect Directly from You

  • Name, email, phone number
  • Billing and shipping address
  • Payment confirmation details
  • Account login details
  • Customer support messages
  • Shopping behavior (cart, wishlist, viewed items)

Information We Collect Automatically

We collect Usage Data such as:

  • IP address
  • Browser and device information
  • Pages visited and interactions

This is collected using cookies, pixels, and similar technologies.

Information from Third Parties

We may receive data from:

  • Shopify
  • Payment processors
  • Advertising and analytics partners

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order updates
  • Improve our website and services
  • Prevent fraud and abuse
  • Send marketing communications

Cookies

We use cookies and similar technologies to:

  • Keep the website functioning properly
  • Save your preferences
  • Analyze traffic and usage
  • Improve marketing performance

You can disable cookies in your browser settings, but some features may not work properly.

Advertising and Tracking Technologies

We may use advertising and tracking technologies, including cookies, pixels, and similar tools, to:

  • Measure advertising performance
  • Deliver personalized advertisements
  • Understand user behavior

We may work with third-party platforms such as Meta (Facebook, Instagram) and Google, who may collect data through these technologies.

Do Not Track & Opt-Out

Our website does not currently respond to "Do Not Track" signals.

You can opt out of targeted advertising by visiting:

You can also adjust settings on advertising platforms directly.

How We Disclose Personal Information

We may share your data with:

  • Service providers (payments, shipping, analytics)
  • Advertising partners
  • Legal authorities when required

We do not sell your personal information.

User Content

Any content you submit publicly (e.g., reviews) may be visible to others.

Third-Party Links

We are not responsible for third-party websites linked from our Site.

Children’s Data

Our services are not intended for children, and we do not knowingly collect data from them.

Security and Retention

We take reasonable measures to protect your data but cannot guarantee absolute security.

We retain data only as long as necessary.

Your Rights

You may have rights to:

  • Access your data
  • Correct your data
  • Delete your data
  • Opt out of marketing

Contact:
hello@balmega.com

Contact

For any privacy-related questions:
hello@balmega.com